:root{--bg-primary: #0f0f14;--bg-secondary: #16161d;--bg-tertiary: #1c1c26;--bg-hover: rgba(255, 255, 255, .05);--card-bg: #16161d;--header-bg: rgba(15, 15, 20, .9);--text-primary: #ffffff;--text-secondary: #a1a1aa;--text-tertiary: #71717a;--accent-primary: #6366f1;--accent-secondary: #8b5cf6;--accent-bg: rgba(99, 102, 241, .1);--success-color: #10b981;--error-color: #ef4444;--warning-color: #f59e0b;--border-color: rgba(255, 255, 255, .08);--shadow-sm: 0 1px 2px rgba(0, 0, 0, .3);--shadow-md: 0 4px 6px rgba(0, 0, 0, .3);--shadow-lg: 0 10px 15px rgba(0, 0, 0, .3);font-family:Inter,-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Oxygen,Ubuntu,Cantarell,sans-serif;line-height:1.5;font-weight:400;font-synthesis:none;text-rendering:optimizeLegibility;-webkit-font-smoothing:antialiased;-moz-osx-font-smoothing:grayscale}*,*:before,*:after{box-sizing:border-box}*{margin:0;padding:0}html,body{height:100%}body{background-color:var(--bg-primary);color:var(--text-primary);min-width:320px}#root{min-height:100%;display:flex;flex-direction:column}h1,h2,h3,h4,h5,h6{font-weight:600;line-height:1.2}p{color:var(--text-secondary)}a{color:var(--accent-primary);text-decoration:none;transition:color .2s ease}a:hover{color:var(--accent-secondary)}button{font-family:inherit;cursor:pointer}input,textarea,select{font-family:inherit}input:focus,textarea:focus,select:focus{outline:none}::selection{background:var(--accent-primary);color:#fff}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:4px}::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}*{scrollbar-width:thin;scrollbar-color:var(--border-color) transparent}.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}:focus-visible{outline:2px solid var(--accent-primary);outline-offset:2px}.calling-agent{width:100%;height:100%;padding:24px;overflow:hidden}.agent-layout{display:flex;height:100%;gap:0;position:relative}.agent-layout.history-open .agent-form-container{margin-right:320px}.agent-form-container{flex:1;max-width:800px;margin:0 auto;background:var(--card-bg);border-radius:16px;padding:32px;border:1px solid var(--border-color);overflow-y:auto;transition:margin-right .3s ease}.form-section{margin-bottom:28px}.form-section:last-of-type{margin-bottom:0}.section-label{display:block;font-size:.875rem;font-weight:600;color:var(--text-primary);margin-bottom:12px;text-transform:uppercase;letter-spacing:.5px}.section-label.clickable{cursor:pointer}.section-description{font-size:.8rem;color:var(--text-tertiary);margin-top:8px;margin-bottom:0}.select-wrapper{position:relative}.agent-select{width:100%;padding:14px 44px 14px 16px;border-radius:10px;border:1px solid var(--border-color);background:var(--bg-secondary);color:var(--text-primary);font-size:1rem;font-weight:500;cursor:pointer;appearance:none;transition:border-color .2s ease}.agent-select:focus{outline:none;border-color:var(--accent-primary)}.agent-select option{background:var(--bg-secondary);color:var(--text-primary);padding:12px}.select-icon{position:absolute;right:14px;top:50%;transform:translateY(-50%);color:var(--text-secondary);pointer-events:none}.language-pills{display:flex;flex-wrap:wrap;gap:10px}.language-pill{padding:10px 20px;border-radius:25px;border:1px solid var(--border-color);background:var(--bg-secondary);color:var(--text-secondary);font-size:.875rem;font-weight:500;cursor:pointer;transition:all .2s ease}.language-pill:hover{border-color:var(--accent-secondary);color:var(--text-primary)}.language-pill.selected{background:var(--accent-primary);border-color:var(--accent-primary);color:#fff}.customer-form{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}.form-field{display:flex;flex-direction:column}.form-field.phone-field,.form-field.checkbox-field{grid-column:1 / -1}.checkbox-label{display:flex;align-items:center;gap:12px;cursor:pointer;-webkit-user-select:none;user-select:none}.checkbox-label input[type=checkbox]{position:absolute;opacity:0;cursor:pointer;height:0;width:0}.checkbox-custom{position:relative;height:22px;width:22px;background:var(--bg-secondary);border:2px solid var(--border-color);border-radius:6px;transition:all .2s ease}.checkbox-label:hover .checkbox-custom{border-color:var(--accent-secondary)}.checkbox-label input:checked~.checkbox-custom{background:var(--accent-primary);border-color:var(--accent-primary)}.checkbox-custom:after{content:"";position:absolute;display:none;left:7px;top:3px;width:5px;height:10px;border:solid white;border-width:0 2px 2px 0;transform:rotate(45deg)}.checkbox-label input:checked~.checkbox-custom:after{display:block}.checkbox-label input:disabled~.checkbox-custom{opacity:.5;cursor:not-allowed}.checkbox-label input:disabled~.checkbox-text{opacity:.5}.checkbox-text{font-size:.9rem;color:var(--text-secondary);font-weight:500}.form-field label{font-size:.8rem;font-weight:500;color:var(--text-secondary);margin-bottom:6px}.form-field .required{color:var(--error-color);margin-left:2px}.form-field input{padding:12px 14px;border-radius:8px;border:1px solid var(--border-color);background:var(--bg-secondary);color:var(--text-primary);font-size:.9rem;transition:border-color .2s ease}.form-field input:focus{outline:none;border-color:var(--accent-primary)}.form-field input:disabled{opacity:.6;cursor:not-allowed}.phone-input-wrapper{position:relative;display:flex;align-items:center}.phone-input-wrapper .field-icon{position:absolute;left:14px;color:var(--text-secondary)}.phone-input-wrapper input{width:100%;padding-left:44px;font-size:1.1rem;font-weight:500;letter-spacing:.5px}.collapsible-header{display:flex;align-items:center;justify-content:space-between;cursor:pointer;padding:8px 0;margin-bottom:4px}.collapsible-header svg{color:var(--text-secondary)}.prompt-preview{background:var(--bg-secondary);border-radius:10px;padding:16px;max-height:200px;overflow-y:auto;margin-top:8px}.prompt-preview pre{font-family:JetBrains Mono,Fira Code,monospace;font-size:.75rem;line-height:1.6;color:var(--text-secondary);white-space:pre-wrap;word-break:break-word;margin:0}.settings-content{margin-top:12px}.input-hint{display:block;font-size:.7rem;color:var(--text-tertiary);margin-top:6px}.error-banner{background:#ef44441a;border:1px solid var(--error-color);border-radius:10px;padding:12px 16px;margin-bottom:20px}.error-banner p{color:var(--error-color);font-size:.875rem;margin:0}.call-action-section{margin-top:32px;padding-top:24px;border-top:1px solid var(--border-color)}.call-btn{display:inline-flex;align-items:center;gap:10px;padding:14px 32px;border-radius:10px;border:none;font-size:1rem;font-weight:600;cursor:pointer;transition:all .2s ease}.call-btn:disabled{opacity:.5;cursor:not-allowed}.call-btn.start{background:linear-gradient(135deg,var(--success-color),#059669);color:#fff;width:100%;justify-content:center}.call-btn.start:not(:disabled):hover{transform:translateY(-2px);box-shadow:0 8px 24px #10b9814d}.call-btn.end{background:linear-gradient(135deg,var(--error-color),#dc2626);color:#fff}.call-btn.end:hover{box-shadow:0 4px 16px #ef44444d}.call-btn.reset{background:var(--accent-primary);color:#fff}.call-btn.reset:hover{box-shadow:0 4px 16px #6366f14d}.call-status-inline{display:flex;align-items:center;justify-content:center;gap:12px;padding:16px;background:var(--bg-secondary);border-radius:10px;color:var(--text-secondary);font-size:1rem}.call-connected-section{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 20px;background:#10b9811a;border:1px solid var(--success-color);border-radius:12px}.call-id-display{display:flex;align-items:center;gap:12px}.success-icon{color:var(--success-color)}.call-id-info{display:flex;flex-direction:column}.call-id-label{font-size:.8rem;color:var(--success-color);font-weight:600}.call-id-value{font-family:JetBrains Mono,Fira Code,monospace;font-size:.85rem;color:var(--text-primary);font-weight:500}.call-ended-section{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:16px 20px;background:#ef44441a;border:1px solid var(--error-color);border-radius:12px}.call-ended-info{display:flex;align-items:center;gap:12px}.ended-icon{color:var(--error-color)}.call-ended-label{display:block;font-size:.8rem;color:var(--error-color);font-weight:600}.history-toggle{position:fixed;right:320px;top:50%;transform:translateY(-50%);display:flex;flex-direction:column;align-items:center;gap:4px;padding:12px 8px;background:var(--card-bg);border:1px solid var(--border-color);border-right:none;border-radius:8px 0 0 8px;color:var(--text-secondary);cursor:pointer;transition:all .3s ease;z-index:10}.agent-layout:not(.history-open) .history-toggle{right:0}.history-toggle:hover{color:var(--accent-primary);background:var(--bg-secondary)}.history-panel{position:fixed;right:-320px;top:80px;bottom:0;width:320px;background:var(--card-bg);border-left:1px solid var(--border-color);display:flex;flex-direction:column;transition:right .3s ease;z-index:5}.history-panel.open{right:0}.history-panel-header{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--border-color)}.history-panel-title{display:flex;align-items:center;gap:8px;color:var(--text-primary);font-weight:600;font-size:.95rem}.history-panel-title svg{color:var(--accent-primary)}.history-filter-badge{font-size:.7rem;padding:4px 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var(--border-color)}.badge{display:inline-flex;align-items:center;gap:4px;font-size:.65rem;padding:3px 8px;border-radius:4px;font-weight:500}.badge.recorded{color:var(--success-color);background:#10b9811a}.badge.not-recorded{color:var(--text-tertiary);background:var(--bg-tertiary)}.history-item-actions{display:flex;gap:4px}.hist-action-btn{display:flex;align-items:center;justify-content:center;width:28px;height:28px;border-radius:6px;border:none;background:var(--accent-primary);color:#fff;cursor:pointer;transition:all .2s ease}.hist-action-btn:hover:not(:disabled){background:var(--accent-secondary)}.hist-action-btn:disabled{opacity:.6;cursor:not-allowed}.hist-action-btn.delete{background:transparent;color:var(--text-tertiary)}.hist-action-btn.delete:hover{background:#ef44441a;color:var(--error-color)}.modal-overlay{position:fixed;inset:0;background:#000000b3;display:flex;align-items:center;justify-content:center;z-index:1000;padding:20px}.recordings-modal{background:var(--card-bg);border-radius:16px;max-width:550px;width:100%;max-height:80vh;overflow:hidden;display:flex;flex-direction:column;border:1px solid var(--border-color)}.modal-header{display:flex;align-items:center;justify-content:space-between;padding:20px 24px;border-bottom:1px solid var(--border-color)}.modal-header h3{font-size:1.1rem;font-weight:600;margin:0;color:var(--text-primary)}.close-btn{display:flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:8px;border:none;background:var(--bg-secondary);color:var(--text-secondary);cursor:pointer;transition:all .2s ease}.close-btn:hover{background:var(--bg-tertiary);color:var(--text-primary)}.modal-content{padding:20px 24px;overflow-y:auto}.recording-item{background:var(--bg-secondary);border-radius:12px;padding:16px;margin-bottom:16px}.recording-item:last-child{margin-bottom:0}.recording-info{margin-bottom:12px}.recording-number{font-weight:600;color:var(--text-primary);font-size:.9rem}.recording-details{display:flex;gap:16px;margin-top:6px;flex-wrap:wrap}.recording-details span{font-size:.75rem;color:var(--text-tertiary)}.recording-player{margin:12px 0}.recording-player audio{width:100%;height:40px;border-radius:8px}.recording-actions{display:flex;gap:10px}.download-btn{display:inline-flex;align-items:center;gap:6px;padding:8px 14px;border-radius:6px;background:var(--accent-primary);color:#fff;font-size:.75rem;font-weight:500;text-decoration:none;transition:background .2s ease}.download-btn:hover{background:var(--accent-secondary)}.spinning{animation:spin 1s linear infinite}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media(max-width:900px){.agent-layout.history-open .agent-form-container{margin-right:0}.history-panel{width:100%;right:-100%}.history-toggle{right:0}.agent-layout.history-open .history-toggle{right:calc(100% - 40px)}}@media(max-width:640px){.agent-form-container{padding:20px}.customer-form{grid-template-columns:1fr}.call-connected-section,.call-ended-section{flex-direction:column;align-items:stretch;text-align:center}.call-id-display,.call-ended-info{justify-content:center}.call-btn.end,.call-btn.reset{width:100%;justify-content:center}}.agent-form-container::-webkit-scrollbar,.prompt-preview::-webkit-scrollbar,.history-panel-content::-webkit-scrollbar{width:6px}.agent-form-container::-webkit-scrollbar-track,.prompt-preview::-webkit-scrollbar-track,.history-panel-content::-webkit-scrollbar-track{background:transparent}.agent-form-container::-webkit-scrollbar-thumb,.prompt-preview::-webkit-scrollbar-thumb,.history-panel-content::-webkit-scrollbar-thumb{background:var(--border-color);border-radius:3px}.agent-form-container::-webkit-scrollbar-thumb:hover,.prompt-preview::-webkit-scrollbar-thumb:hover,.history-panel-content::-webkit-scrollbar-thumb:hover{background:var(--text-tertiary)}.chat-agent{width:100%;height:100%;display:flex;align-items:center;justify-content:center;padding:24px}.coming-soon-container{text-align:center;max-width:400px}.coming-soon-icon{display:inline-flex;align-items:center;justify-content:center;width:120px;height:120px;border-radius:50%;background:linear-gradient(135deg,var(--accent-bg),transparent);margin-bottom:24px}.coming-soon-icon svg{color:var(--accent-primary)}.coming-soon-container h2{font-size:2rem;font-weight:700;color:var(--text-primary);margin:0 0 8px}.coming-soon-text{font-size:1.25rem;font-weight:600;color:var(--accent-primary);margin:0 0 32px;letter-spacing:2px;text-transform:uppercase}.coming-soon-features{display:flex;flex-direction:column;gap:12px;margin-bottom:24px}.feature-item{display:flex;align-items:center;justify-content:center;gap:10px;padding:12px 24px;background:var(--card-bg);border-radius:12px;border:1px solid var(--border-color)}.feature-item svg{color:var(--accent-primary)}.feature-item span{font-size:.875rem;color:var(--text-secondary)}.coming-soon-description{font-size:.875rem;color:var(--text-tertiary);line-height:1.6;margin:0}.app{min-height:100vh;display:flex;flex-direction:column;background:var(--bg-primary)}.header{background:var(--header-bg);border-bottom:1px solid var(--border-color);-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);position:sticky;top:0;z-index:100}.header-content{max-width:1600px;margin:0 auto;padding:16px 24px;display:flex;align-items:center;justify-content:space-between}.logo{display:flex;align-items:center;gap:12px}.logo-icon{color:var(--accent-primary);filter:drop-shadow(0 0 8px var(--accent-primary))}.logo h1{font-size:1.75rem;font-weight:700;margin:0;background:linear-gradient(135deg,var(--accent-primary),var(--accent-secondary));-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text}.tabs{display:flex;gap:8px;background:var(--bg-secondary);padding:6px;border-radius:12px}.tab{display:flex;align-items:center;gap:8px;padding:12px 24px;border:none;border-radius:8px;background:transparent;color:var(--text-secondary);font-size:.9375rem;font-weight:500;cursor:pointer;transition:all .2s ease}.tab:hover{color:var(--text-primary);background:var(--bg-hover)}.tab.active{background:var(--accent-primary);color:#fff;box-shadow:0 4px 12px #6366f14d}.tab svg{flex-shrink:0}.main-content{flex:1;display:flex;max-width:1600px;margin:0 auto;width:100%}@media(max-width:768px){.header-content{flex-direction:column;gap:16px}.logo h1{font-size:1.5rem}.tab span{display:none}.tab{padding:12px 16px}}